Management Series

Our library of resources help to support employee development and can make the difference between success and failure in your organisation. Addressing the major factors of management such as coaching & performance, change management, communication & literacy and management & leadership will give your employees the skills and confidence to manage a team effectively.

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52 Courses
Shapers is a portfolio of visually stimulating learning that delivers a focused, flexible and motivational suite of resources designed to accelerate a manager’s development.

Shapers courses enable managers to learn through example, using video scenarios to focus on key management and communication skills, while reinforcing existing knowledge and providing a library of resources that enable new managers to effectively tackle their role from day one

.The range covers:
  • Advanced Communication
  • Creating Positive Working Relationships
  • Essential Communication
  • How to Make Agreements Work
  • Improving Individual Performance
  • Managing a New Team
  • Managing Yourself
  • Problem Solving for Decision Makers
  • Smarter Communication


51 Courses
Pathways is a range of short learning and development courses that have been designed to help realise the full potential of middle and senior managers, by encouraging them to actively think about how the subject matter can be applied to their role.
The courses are complemented by a series of single slide nudges, providing a library of quick reference material.

This includes courses on:
  • Business Skills
  • Coaching
  • Developing Performance
  • Leadership Skills
  • Managing Change
  • Team Development


43 Courses
Essentials is a portfolio of courses designed to provide employees with the opportunity to enhance their existing skillset, through which supervisors and new, or aspiring, managers can learn how to approach and undertake day-to-day workplace activities.

Easy to navigate and offering a high level of feedback through the Check My Understanding feature, the courses were developed for a dip in, dip out approach, enabling users to fit them in around their daily responsibilities.

The Essentials range is also available as Express Courses, which break down these topics into shorter, more manageable learning objects.

The range covers:
  • Communication Skills
  • Customer Service
  • Leadership and Team Development
  • Literacy Skills
  • Personal Development
  • Training and Facilitation Skills
  • Understanding Budget and Finance


8 Courses
The Insights course range is suitable for all employees, using high quality videos to illustrate key learning objectives via practical scenarios.

The courses include:
  • Active Body Language
  • Giving a Presentation
  • Influencing Skills
  • Preparing for a Presentation
  • Questioning Skills
  • Speaking and Listening
  • Supporting Skills.