Shapers

Accelerate your managers’ development with motivational online training Shapers is a portfolio of enriching and visually stimulating learning that delivers a highly focused, flexible and motivational suite of resources. The learning experience that is delivered through the 52 courses is done so via both video scenarios and audio, thereby retaining user interest whilst also provoking thought.

The high quality video effectively illustrates key learning outcomes and ensures that users can visualise and understand the meaning of the courses, significantly increasing the probability of them retaining the key messages and practices, and therefore of transferring them to the workplace.

Each of the courses last between 10 and 50 minutes, have an intuitive interface and quick, easy navigation. The modules include questioning at regular intervals to reinforce skills and consolidate learning, and also benefit from respected subject matter experts.

Strategic learning objectives that Shapers have been used to achieve include:

• Ensuring comprehensive matching against the development requirements mapped out in a management development programme or competency framework,
• Enabling your managers to learn through example, with video demonstrations of key management and communication skills,
• Reinforcing existing learning and development programmes with the rich and engaging library of content, and
• Providing a library of resources for new managers to tackle their roles more effectively from day one.
  

Courses

Advanced Communication:

• What is Assertiveness  
• Assertiveness Skills and Techniques  
• What is Conflict Management?  
• Conflict Skills and Techniques  
• What is Negotiating?  
• Negotiating Step by Step  
• Negotiating Skills and Techniques  

Creating Positive Working Relationships:

• How Individuals Differ  
• Inducting a New Team Member  
• If a Relationship Stops Working  
• Developing Teamwork  
• Creating and Using a Network  

Essential Communication:

• Speaking and Hearing  
• Active Listening  
• Active body language  
• Questioning  

How To Make Agreements Work:

• What is a Contract?  
• Identifying and Agreeing Requirements  
• Negotiating and Reaching an Agreement  
• Maintaining the Agreement  

Problem Solving for Decision Makers:

• Recognising Problems  
• Problem Analysis  
• Decision Making  
• Making Sense of Information  
• Presenting the Solution